Ms. Jacki Files, LPC, NCC

(she, her)

Online Therapy

About Me

My specialty is working with people with a traumatic background, and I also have experience working with people with addictions, grief, anxiety, and depression, as well as people with personality disorders and schizophrenia. I come from a Christian worldview, but welcome people of all faiths, or no faith. You will find me to be compassionate and insightful. I have experience working with adolescents and adults of all ages, with adults as my preference.

Education & Experience

Bachelor of Science from Pennsylvania State University MA from Palo Alto University in 2017

Professional & Volunteer Affiliations


Specialty Area

  • Abuse/Neglect
  • Addictions
  • Alcohol/Substance Abuse
  • Anger Management
  • Anxiety/Panic Attacks
  • Bipolar Disorder
  • Depression
  • Grief/Loss/Mourning
  • Mood Disorders
  • Personality Disorders
  • Phobias
  • Posttraumatic Stress Disorder (PTSD)
  • Sexual Abuse
  • Stress Management
  • Suicide Risk
  • Traumatic Incident

Population Served

  • Adolescents (13-17)
  • Adults
  • Community Mental Health Center
  • Correctional Facility
  • Group
  • LGBTQ+
  • Seniors
  • Underserved


  • English


  • BlueCross BlueShield
  • Medicaid
  • Medicare